Cancellation Policy

Your Satisfaction Matters to Us

At Helen & James, we take great care in offering thoughtfully selected pieces designed to meet your expectations. If something isn’t quite right, we’re here to support you.

Returns

Timeframe
You have 14 days from the delivery date to initiate a return.
Unfortunately, we are unable to process returns or exchanges after this period.

Cancellations

Due to immediate order processing, we are unable to accept cancellations once an order has been placed.
We kindly ask that you review your order carefully before confirming your purchase.

We are committed to providing a clear, smooth experience.
If you have any questions or need support, please contact us at info@helenandjames.com.